Purpose: To allow the SnapCharT® tool to function properly if multiple users are unable to open a SnapCharT® when using the Web Enterprise version of the software.  The recommended setting for ‘Execute permissions:’ is Scripts only.  Here is the process to change the setting in Internet Information Services (IIS): IIS 6

  1. Right-click on your TapRooT virtual directory and select Properties to open the virtual directory properties windows.
  2. Select the Home Directory tab from the top.
  3. Choose ‘Scripts only’ from the drop-down list next to the words “Execute permissions:”

IIS 7+

  1. Click on the TapRooT® website inside IIS
  2. Double-click Handler Mappings under the IIS section
  3. Select Edit Feature Permissions and deselect the box next to ‘Execute’


If you have any additional questions please contact us via email or by calling us at 865-357-0080.