April 22, 2009 | Barb Carr

TapRooT® Around the World: Manchester and Knoxville

In March, System Improvements President, Mark Paradies and Senior Associate, Dave Janney traveled to the UK to teach a 2-Day course. Mark wrote, “After just two days of training, these students go back to work much more confident in their ability to find and fix the root causes of accidents, incidents, near-misses, quality problems, and process upsets.” (See final team presentations.)


The attendees had many positive comments. Here is a sample:

Extremely useful and full of information/insights into accident investigation techniques.
~ Alfonso A., HSE Projects Coordinator, Oil & Gas

Overall great course and look forward to using it on previous incidents . . . would encourage others to go [to] course. ~ James W., Safety Advisor, Oil & Gas

Good material, good pace, good instructors. ~ Robert C., Consultant, Innovation and Process Improvement

Soon after, SI Instructors Ken Reed, Chris Vallee and Dave Janney taught a 5-day course in our home city, Knoxville, Tennessee. Dave wrote: “We have a good group of people who want to find better ways to fix problems in their organizations.” (View more photos here.)


The attendees wrote:

This course was excellent. Five days doesn’t seem enough, a lot of info into these 5 days, yet you all have done such an excellent job of making sense of it and pulling it all together. ~ Mike B., Safety Manager

Fantastic. Exceeded expectations. ~ Chris B., Mechanical Planner & Supervisor, Utilities

Course is outstanding! The instructors did a great job . . . would definitely encourage someone to take the course. ~ Tom S., Vice President Safety, Construction

Take their positive recommendations — visit our worldwide calendar of courses and register for a root cause analysis course today!

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