April 20, 2009 | Dave Janney

TapRooT® Summit – Building your Business Case

Eliminating Hospital Sentinel Events Track

We understand that for you to spend your valuable time away from work and fund attendance to an event like the Summit, you have to be able to show your organization the benefits.  But what if you could improve your corrective actions and prevent recurrence of you biggest problems?  How much would that be worth?

I’d like to discuss the sessions in the Eliminating Hospital Sentinel Events Track and the benefits of them:

•    In “Healthcare Root Cause Analysis Presentations,” Debra Smith will present “CSI: Stanly,” offering practical use of TapRooT® in a medical setting; David Davis will discuss “The Perfect Storm of Conditions, Loss of Critical Electrical Power,” and Tommy Garnett will present “A Near Miss Medical Gas Incident.”

•    In the “TapRooT® User Best Practice Sharing Forum,” Linda Unger and Michelle Lindsay will facilitate a user discussion so everyone can learn from each other.  Two heads are better than one, so bring your best practices to share with the group.  

•    “Improvement Effectiveness Measurement” will be presented by Dr. Joel Haight and Brian Tink.  Learn how upstream measures are used to improve performance; more importantly, see how to show the link between these measures and the outcome of your safety activities so you know what is working and what is not.

•    In “Human Error,” Dr. Joel Haight will explain “Why Expecting Perfect Human Performance is an Error” and Chris Vallee will ask the question “Can You Find the Human Error Cause?”  Human engineering, ergonomics, this session has it all and is designed to be interactive and….fun! 

•    In “Healthcare Performance Improvement Best Practice Sharing,” Ed Skompski and Harry Wetz will facilitate a discussion on healthcare ideas.  Bring your questions for the panel; more importantly, bring your best practices to share with the other attendees in this interactive forum.

•    In “Using Nuclear Industry Analysis Concepts in Healthcare Industry Sentinel Event Investigations,” Steve Swarthout, Tommy Garnett, and David Davis will examine how to determine generic causes and how to look for other potential problems which might not have been identified in the initial investigation.  There will be examples from the medical and non-medical field.  Participants are invited to bring an investigation, which they will use to evaluate for generic concerns.

•    In “Healthcare Performance Improvement,” David Davis and Tommy Garnett will share tips on “Proactive Healthcare Performance Improvement Using TapRooT®,” and Jenny Bell will discuss “Using Software to Manage Medical Error Data.”

•    Dr. Eric Marks will present a discussion on “Improving Patient Safety in DoD Hospitals.”

That is a lot of value for $995!  And that does not count the benchmarking with old and new friends from your and other industries.  But WAIT!  There is MORE: 

You’ll meet in the morning and afternoon with attendees from all tracks to hear the keynote speakers:

•    Dr. Joel Fish, Brian Tink, and Jim Thompson will talk about how just one root cause analysis changed a medical industry practice.

•    E.D. Hill from Fox News will talk about “Lessons Learned from Success.”  

•    Mike Kelley will deliver an empowering talk called “Establishing a Culture that Promotes Super-Performance” where he will discuss his view that personal and professional growth are tied together and how they ultimately add to the success of the organization.

•    Mark Paradies, our President, and Dave Prewitt will present thoughts on systematic ways to manage performance. 

•    Best selling author John Miller will open the day on Friday with a powerful talk on personal accountability. 

These keynote talks provide a good balance of usable techniques, personal improvement, and motivation, and alone are easily worth the $995!  How much would it cost to hire just one of these amazing speakers?

And by the way, there is one more thing – the last session you attend will be “Planning Your Improvements” where TapRooT® Instructors will facilitate attendees in developing action plans for when you return.  The difference in success and failure can come down to one simple process; setting goals and following through to achieve them.

Be proactive!  Tell your management that you want to attend the Eliminating Hospital Sentinel Events Track at the 2009 Summit.   Write down the value to you of each of these sessions, and put some thought around the cost of human error in your business.  What if you could reduce these costs just a small %?  How much is the summit worth to you?  I think you’ll agree, much more than the cost.

Don’t forget our guarantee:  Attend the Summit and go back to work and use what you’ve learned.  If you don’t get at least 10 times the return on your investment, simply return the Summit materials and we’ll refund the entire fee.

P.S. – I would be remiss if I did not mention that it is also a great idea to come two days early and attend a two-day course at a cost of $1895 for a course and the summit (a $200 discount).  See the list of two-day pre-summit course here:


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