March 11, 2009 | Dave Janney

TapRooT® Summit – Building your Business Case

Safety Management Systems and Measuring Performance Track

The Summit is fast approaching, and you want to attend (of course)! Nevertheless, we understand that for you to spend your valuable time away from work and fund attendance to an event like the Summit, you have to be able to show your organization the benefits.

I’d like to discuss the Safety Management Systems and Measuring Performance Track. Don’t forget, management and employees are all part of the “system” and improvement can only happen through effective measurement and action.

You’ll meet in the morning and afternoon with attendees from all tracks to hear the keynote speakers:

Dr. Joel Fish, Brian Tink, and Jim Thompson will talk about how just one root cause analysis changed an industry practice.

E.D. Hill from Fox News will talk about “Lessons Learned from Success.”

Mike Kelley will deliver an empowering talk called “Establishing a Culture that Promotes Super-Performance” where he will discuss his view that personal and professional growth are tied together and how they ultimately add to the success of the organization.

Mark Paradies, our President, and Dave Prewitt will present thoughts on systematic ways to manage performance.

• Best selling author John Miller will open the day on Friday with a powerful talk on personal accountability.

These keynote talks provide a good balance of usable techniques, personal improvement, and motivation, and alone are easily worth the $995!

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Beyond the keynote talks, the Safety Management Systems and Measuring Performance Track provides even more value.  Let’s look at the other sessions in the track in more detail:

“Tools to Help Management Evaluate Corrective Actions,” facilitated by Dana Barclay and Ralph Brickey. If you could write just one corrective action that would prevent an incident, would this pay for your summit attendance many times over?

“Leadership for Doing Things Right,” presented by Brian Locker. Brian will discuss effective and consistent employee communications and how organizational performance is greatly influenced by this communication. Morale also affects productivity, so what if you had just a small improvement in productivity?

• Kevin McManus will present “8 Reasons Why People Don’t Report Problems & 8 Solutions to Improve Employee Involvement” to give you more ideas of how to unleash the power of employee involvement and good morale.

“Improving Improvement.”  In this session, Barry Baumgardner and Kay Gallogly will discuss “How to Get Management Interested in Investigations, Corrective Actions, & Improvement Quality,” and Chris Vallee will show you “How to Target Audits for Better Performance Improvement” and correct some of the less obvious and less visible issues that could cause your next big incident.

• Dr. Beverly Chiodo will discuss “Character Driven Success.” In this session, more employee communication tips will be learned and the power of motivation will be explored.  Dr. Chiodo is a professor in the Department of Management at Texas State University, and in 1997, was named “The Best Business Professor in the Nation” by the National Business Education Association. How much is learning from the best worth? Priceless.

“Some Less Than Obvious Lessons Learned from the BP Texas City Refinery Explosion.” Mark Paradies, Ken Turnbull, David Lynn, and Mike Kelley will share information about one of the country’s most infamous industrial accidents, which many have claimed was driven by cost cutting, but instead resulted in billions in costs, 15 lives, and a complete turnover of top management. This story should motivate your boss to let you attend the summit!

“Improvement Effectiveness Measurement” will be presented by Dr. Joel Haight and Brian Tink. Learn how upstream measures are used to improve performance; more importantly, see how to show the link between these measures and the outcome of your safety activities so you know what is working and what is not.

“Making a Business Case for Improvement,” presented by…me. I will challenge you to take off your safety hat, put on your sales hat, and show how much your efforts contribute to the organization so you can get the resources you need to be successful.

That is a lot of value for $995! And that does not count the benchmarking with old and new friends from your and other industries.

And by the way, there is one more thing – the last session you attend will be “Planning Your Improvements” where TapRooT® Instructors will facilitate attendees in developing action plans for when you return. The difference in success and failure can come down to one simple process; setting goals and following through to achieve them.

I am convinced that the summit is the best value you can find. I want to introduce you to what us quality geeks call failure costs and prevention costs:

• According to the State of Texas Department of Insurance (www.tdi.state.tx.us/pubs/videoresource/wpmaterial.pdf), the average cost of an injury claim is $15,000 (and back injuries are more).

• Medical costs, lost time, overtime, lost production, fines, damaged equipment, and so forth are considered failure costs.

• Training, auditing, ergonomic engineering improvements, etc. are considered prevention costs. These costs are always less than failure costs, and require less effort, because you can plan and work them into your routine and your budget.

Be proactive! Tell your management that you want to incur a small prevention cost – $995 to attend the Safety Management Systems and Measuring Performance Track at the 2009 Summit.

Write down the value to you of each of these sessions, and put some thought around your existing failure costs.  What if you could reduce these costs just a small %? And how much is the summit worth to you?  I think you’ll agree, much more than the cost.

Don’t forget our guarantee: Attend the Summit and go back to work and use what you’ve learned. If you don’t get at least 10 times the return on your investment, simply return the Summit materials and we’ll refund the entire fee.

P.S. – I would be remiss if I did not mention that it is also a great idea to come two days early and attend a two-day course at a cost of $1895 for a course and the summit (a $200 discount).  See the list of two-day pre-summit courses here: http://www.taproot.com/summit.php?t=pre-summit

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