July 15, 2008 | Mark Paradies

TapRooT® User Best Practices – Shane Deichman – Dealing with “I Already Know the Answer”

About 100 TapRooT® Users broke into tables of about 10 people and discussed their best practices. Each table selected a representative to share the table’s pick for its best Best Practice.

Below is a .wmv video of a Shane Deichman explaining how one company deals with the problem of people who “Already Know the Cause” of an accident or incident.


Show Comments

Leave a Reply

Your email address will not be published. Required fields are marked *