June 15, 2006 | Mark Paradies

Tech Support Thursday: Comment Soup (SnapCharT)

Hello everybody, this week I’m going to talk about comments on SnapCharT files. How they work, what they do, and so on.

Read on for more information!

SnapCharT Commenting

The idea of putting a comment on an event or causal factor is indeed a great thing. To do so, right click on the object and choose Comment, like so:

Here is the comment option

Please Note: These comments will only be readable in the SnapCharT itself. There is no report for SnapCharT comments.

However, one caveat is comments made on Causal Factors. The comments associated with Causal Factor objects will import on the Root Cause Analysis tab, when using the Import Causal Factors tool.

Next week we’ll cover Root Cause Analysis (Root Cause Tree) Comments and see how to report, edit, and manage them.  See you then!

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