August 30, 2018 | Shaun Baker

Technically Speaking – Introducing the TapRooT® Software Academy

We get many comments on the TapRooT® software and one seems to echo more than others; Is there a tutorial for the software? We’ve heard your requests and have created the new TapRooT® Software Academy. Each month we will introduce a short video detailing one step of the TapRooT® process. Here’s a list of the video topics you will see in this series:

  1. Getting Started with the TapRooT® Software
  2. Starting a New Incident
  3. Starting and Designing a New SnapCharT®
  4. Using Optional Techniques on Your SnapCharT®
  5. Identifying Causal Factors
  6. Using the Root Cause Tree®
  7. Using the Corrective Action Helper®
  8. Developing Corrective Actions
  9. Building Reports
  10. Adding Custom Fields and Lists

Technically Speaking is a weekly series that highlights various aspects of the TapRooT® VI software and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, doesn’t mean it has to be complicated!

Categories
Software, Software - Technically Speaking
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