July 15, 2016 | Angie Comer

Technically Speaking – The Root Cause Tree®

The Root Cause Tree® is undeniably an essential tool used in the TapRooT® process.

With the new TapRooT® VI software, we’ve preserved our roots, with an eye on the future in regards to the Root Cause Tree® and Root Cause Tree® Dictionary.

What does this mean exactly? It means you have options! Let me show you.

rct toggle pic

When you open a Root Cause Tree® in the new software, you will find a “toggle” button in the upper right hand corner that presents you with two options: Question View and Tree View.

The Tree View is the “visual” Root Cause Tree® that you’re probably used to.

rct tree view1

And now we also offer the Question View which presents ALL of the same Root Cause Tree® and Root Cause Tree® Dictionary information as the Tree View but in a new and easy to use format.

rct question view

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You will see a drop down list of questions that are expandable at the Basic Cause Category, Near Root Cause and Root Cause level. This sleek design allows you to view as much or as little information at a time while you work through the Basic Cause Categories.

Both views offer a new enhancement to the tree that allows you to select YES or NO to the individual Root Cause Tree® Dictionary questions contained within each individual Basic Cause Category, Near Root Cause and Root Cause. Did you ever go back to a Root Cause Tree® and not be able to recall WHY you chose a specific Root Cause? This new feature will make it much easier to track the decisions that were made while analyzing your Causal Factors.

In Question View, these questions are found by clicking on the expandable Basic Cause Category, Near Root Cause or Root Cause sections. In the Tree View, they are accessed by clicking the question mark icon on the hover menu that appears when you place your mouse over each section.

visual hover

Another new feature to the tree are Instruction Banners. You will find these yellow Instruction Banners anywhere there is work direction or instruction that should be considered BEFORE proceeding to the YES/NO questions. By prominently displaying these instructions, it can help reduce the amount of time spent on a given Basic Cause, Near Root Cause or Root Cause by clearly providing important information beforehand.

instruction banner

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Still need some help? You will also find additional guidance and notes (when applicable) in a pop up display that is accessed by clicking on a light bulb icon.

guidance light bulb

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And of course the basic functions are still found on the tree including Analysis Comments where you can enter and save any relevant data for reference at a later time.

analysis comments blog

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Whether you prefer the Question View or Tree View, TapRooT® VI Root Cause Tree® has it all. Get yours HERE today!

Technically Speaking is a weekly series that highlights our TapRooT® VI software and occasionally includes a little Help Desk humor.

Remember, just because it’s technical, doesn’t mean it has to be complicated!

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