When is it Time To Improve Your Root Cause Analysis? (Hint – NOW!)
Weathering the Storm
Is it time to improve your root cause analysis?
I watched a CEO at a press conference at a stockholders’ meeting. The company had had a couple of major accidents, and one of the press guys asked the CEO:
“To restore confidence in the company and
the general public in your company’s safety
reputation, have you considered resigning?”
Wow! That’s a tough question to handle.
The company had undergone a regulatory investigation that found that they either weren’t developing adequate corrective actions or weren’t implementing them. This “fact” ended up in a newspaper article about their major accident that was linked to the video of the press conference.
The company’s stock price plunged. The cost of the accidents will be measured in billions (the regulatory fines they face are only measured in millions). Their reputation is in tatters.
Maybe the CEO has been listening to the WRONG EXPERTS? Maybe they were giving him bad advice?
What kind of bad advice was he or his staff listening to? Watch this video “debunk” typical bad advice about root cause analysis that many “experts” tell CEOs and their staff…
Time for Root Cause Analysis Improvement?
If you were the CEO, would you be asking your folks what they are doing to improve their root cause analysis?
Maybe the CEO needs to know more about the fundamentals of root cause analysis so he can ask better questions about their root cause analysis improvement plans.
The major accident he is trying to explain, the failed corrective actions, and the negative press coverage are performance indicators. Something needs to change. Will the Board of Directors decide it is the CEO?
Maybe the company should just keep using the same old system that let them down and didn’t prevent the major accident. That the CEO is almost getting fired for? After all,
If at first you don’t succeed, try, try again.
No. The performance indicators show it is time to improve the company’s root cause analysis. It is time for a whole new root cause analysis system.
Senior management (or maybe the board of directors) should be asking about TapRooT® Root Cause Analysis.
Time to Send Someone to the 5-Day TapRooT® Course!
When I watched the press conference, I felt sorry for the CEO. He had the words the PR folks had supplied. He kept repeating them. They just weren’t convincing. Just more of the same “…we have standards…” and “…safety is our highest priority …” that got them into the predicament that they were in. The reporters (and the public) were not convinced that the CEO and the company were committed to improvement. All they heard was … more of the same.
The idea that crossed my mind was …
“Time to send someone to a
5-Day TapRooT® Advanced Root Cause Analysis Course!”
I know how TapRooT® has helped companies in the:
- Oil & Gas
- Refining and Chemicals
- Utilities and Nuclear Power
- Food and Beverage
- Aluminum and Steel
- Pulp and Paper
- Mass Transit
- Government Facilities and Contractors
- Industrial/occupational safety,
- Process and nuclear safety,
- Transportation safety,
- Product and service quality,
- Regulatory performance,
- Environmental stewardship,
- Operations and maintenance performance, and
- Service and equipment reliability.
With all this performance improvement experience, I know we could help the CEO recover their reputation by stopping accidents before they happen. We could help them create a positive, proactive improvement program. After all, we have helped thousands of companies improve their root cause analysis. Why not his?
How could they improve using TapRooT® Root Cause Analysis? For just a couple of ideas, watch this video…
Please call us (865-539-2139) BEFORE your CEO has to stand in front of the cameras and explain a major accident. We can help you develop an improvement roadmap that will keep you out of trouble.