Training for the Unknown by Reducing the Risk of the Root Cause: “Knowledge-based decision required”
Reported by the Associated Press on Yahoo News, “Soldier lands safely after skydive instructor dies,” “Pharr says his military training helped him land safely on his first skydiving jump after the instructor he was tethered to died from an apparent heart attack as they parachuted over South Carolina,” cited the article.
Now, I spent 12 years in the U.S. Air Force fixing aircraft so you would not have to jump out of a “good” aircraft. But that said, do you think his training stated… in the event your instructor dies while in route to the ground this is what you do! Most likely his training was based on a task analysis, a good learning objective, and repetition, just to mention a few.
If you have taken a 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training, these best practices in training should sound familiar. If you have not taken this course, when is the last time you reviewed your training for more than just no missed appointments and all refreshers met?