May 4, 2020 | Mark Paradies

Four Weeks of Webinars to Improve Your Skills

Upcoming Webinars

Upcoming Webinars

This week is the Grading Your Investigations Webinar. Hopefully, you already registered for it.

What is coming up in the next four weeks? Five webinars with one specially scheduled for people in the Middle-East, Asia, Australia, and New Zealand. So, read on to find out more!

• • •

May 13, 2 PM (90 minutes) – Building Custom Reports Using the TapRooT® Software

Learn to configure and utilize the benefits of custom reports in the TapRooT® VI software. Customize your data collection that can be used to tell the stories of your TapRooT® investigations.

Topics help attendees understand and apply the TapRooT® VI software custom configurations, including:

  • Creation of Custom Tabs
  • Adding Custom Fields to Tabs
  • Configuration of Custom Report Templates (and best practices)
  • Sharing Custom Reports

Attendees will come away with the knowledge and skills required to effectively develop a useful data collection process and create meaningful reports using the TapRooT® VI software.

• • •

May 20, 2 PM (90 Minutes) – Root Cause Analysis for Patient Safety Professionals

Patient safety is the cornerstone of quality healthcare.  TapRooT® Root Cause Analysis is used by industry-leading healthcare organizations to improve patient safety by finding and fixing the root causes of patient-safety-related events.

Topics include:

  • The dangers of blame and bias and how to eliminate them from your Root Cause Analysis
  • The “Why” and “How” of Root Cause Analysis
  • Importance of standardizing your Root Cause Analysis Process
  • How Root Cause Analysis Enhances Already Established Programs like Lean.
  • Compliance and HR Benefits of Effective Root Cause Analysis
  • Patient Safety Improvement Opportunities
  • Clinical Outcomes Improvement Opportunities
  • Business and Operational Improvement Opportunities
  • Example of an Effective Root Cause Analysis

Attendees will discover how TapRooT® Root Cause Analysis can be used systematically to improve the quality of patient care.

• • •

May 27, 2 PM (90 Minutes) – Performing an Investigation Using the TapRooT® Software

Are you ready to optimize your investigations? This webinar is all about TapRooT® Root Cause Analysis Software. Join us to practice creating and documenting your investigations with ease.

This webinar is guided by a LIVE instructor using GoToMeeting.

Upon completion of the webinar, attendees will receive a certificate of completion. This is a 90-minute webinar guided by a TapRooT® instructor.

Topics help attendees put their TapRooT® investigation skills to work, including:

  • Navigating through the 7-Step TapRooT® Investigation Process using the software.
  • Determining WHAT happened using the SnapCharT® Diagram.
  • Understanding WHY it happened (the root causes) using the SnapCharT®, Root Cause Tree® Diagram, and Root Cause Tree® Dictionary.
  • Developing fixes using the Corrective Action Helper® Guide.
  • Building custom reports.
  • Learning to use the trending tools for a deeper dive into your data.

Attendees will come away knowing how to get the most benefit from their TapRooT® Root Cause Analysis Software. Not only will you learn how to do a start-to-finish TapRooT® investigation in the software, but you will also learn how to work smarter and not harder, focusing your efforts on the right things.

• • •

May 27, 9 PM, (90 Minutes) – How to Conduct Effective Interviews for Incident Investigations

This webinar is being held LATE in the USA to allow participants in Asia, New Zealand, Australia, and the Middle East to attend.

Get better information from your incident investigation interviews. This 90-minute webinar details the TapRooT® 12-Step Process. Maximize the quality and quantity of information you collect from interviews in an ethical manner while also evaluating the accuracy and honesty of the information provided by witnesses.

Topics help attendees understand and apply the TapRooT® 12-Step Process, including:

  • Planning and preparation for the interview
  • Preparing the interviewee and building rapport
  • Conversation management
  • Cognitive interviewing and structuring questions
  • Closing the interview
  • Essential post-interview tasks
  • Nonverbal and verbal cues

Attendees will come away with the knowledge and skills required to plan, conduct, and evaluate information collected from an investigative interview. The TapRooT® 12-Step Process helps investigators gather reliable information in order to make informed decisions about their root cause investigations and developing corrective actions.

• • •

June 3, 2 PM (90 Minutes) – How to Conduct Effective Interviews for Incident Investigations

Get better information from your incident investigation interviews. This 90-minute webinar details the TapRooT® 12-Step Process. Maximize the quality and quantity of information you collect from interviews in an ethical manner while also evaluating the accuracy and honesty of the information provided by witnesses.

Topics help attendees understand and apply the TapRooT® 12-Step Process, including:

  • Planning and preparation for the interview
  • Preparing the interviewee and building rapport
  • Conversation management
  • Cognitive interviewing and structuring questions
  • Closing the interview
  • Essential post-interview tasks
  • Nonverbal and verbal cues

Attendees will come away with the knowledge and skills required to plan, conduct, and evaluate information collected from an investigative interview. The TapRooT® 12-Step Process helps investigators gather reliable information in order to make informed decisions about their root cause investigations and developing corrective actions.

• • •

Registration

Just click on the course title to start your registration.

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