What to Expect in a TapRooT® RCA Virtual Training Course
Do you prefer virtual training?
What do you expect when you enroll in a virtual training course? And what do you want to happen/receive? Good back and forth? Easy-to-grasp material and organization? Being able to ask questions often? Time for feedback to the presenter?
Did you know that you can learn TapRooT® Root Cause Analysis through virtual training? Our Virtual 3-Day TapRooT® Root Cause Analysis Training takes the 2-Day TapRooT® Training and makes it an interactive, live, virtual course for those that can’t attend the in-person training.
The Virtual 3-Day TapRooT® Root Cause Analysis Course focuses on the essential TapRooT® Techniques needed to investigate low-to-medium risk incidents and precursor incidents. Our 5-Step investigation process simplifies the TapRooT® System to make the investigation efficient yet effective. The training focuses on understanding what happened, identifying Causal Factors, analyzing the Causal Factors using the Root Cause Tree®, and developing effective fixes using the Corrective Action Helper® Guide.
Attendees should bring an incident from their facility for a team exercise. These may be either written reports or they may have knowledge of an incident with no written report. We divide into teams of 2-4 people and have each team analyze a different problem during the course.
Course Outline for TapRooT® RCA Virtual Training
Day One (9:00 am to 4:00 pm with a 1-hour lunch)
- Class Introductions and TapRooT® Introduction
- TapRooT® System Overview – What You’ll Be Learning
- SnapCharT® Basics – Gathering Information
- LUNCH (1-hour)
- SnapCharT® Exercise – Practice
- Causal Factors – Identifying the Errors
Day Two (9:00 am to 4:00 pm with a 1-hour lunch)
- Root Cause Tree® – Eliminating Blame
- Root Cause Analysis Team Exercise
- Lunch (1-hour)
- Corrective Actions (The Corrective Action Helper®)
- Generic Causes
Day Three (9:00 am to 4:00 pm with a 1-hour lunch)
- Putting It All Together
- Reporting – The Management Presentation
- Frequently Asked Questions
- Lunch (1-Hour)
- Final Exercise – Putting to Work What You Have Learned
- Final Exercise Management Presentation
The course will be given virtually using an online teaching platform. However, this will be a very interactive course. Each student must have their own computer, with a webcam on during the class, allowing them to see the instructor and interact with the class. There will be continuous opportunities for participation, with plenty of breaks to keep everyone engaged. Team exercises will be completed throughout the course and will utilize cloud-based TapRooT® Software.
- TapRooT® Essentials Book
- Laminated TapRooT® Root Cause Tree®
- TapRooT® Root Cause Tree® Dictionary
- Course Workbook
- Corrective Action Helper® Guide
Upon completion of the course, attendees will receive a certificate of completion and a 90-Day Subscription to TapRooT® Personal Software, our dynamic online software that guides you through the TapRooT® Process with ease and efficiency.
Post-Course Investigation Coaching
After the course is complete, the student can schedule an approximately 30-minute long review of their first application of the TapRooT® System to investigate an incident or to perform an audit.
A TapRooT® Expert will review the student’s SnapCharT®, Causal Factors, root causes (use of the Root Cause Tree®, and corrective actions (use of the Corrective Action Helper®). The student can ask questions and will receive advice to improve the future use of the TapRooT® System in investigations.
We have found that this review and coaching are very valuable and provides one more virtual face-to-face learning opportunity after the information from the course has been allowed to sink in and then be applied in a real-world situation.
. . . offered in these time zones — COT (Colombia), EST (NYC), PST (Seattle), CET (Paris), GST (Dubai), AWST (Perth). Other time zones may be offered as future virtual courses become available.