May 2, 2008 | Barb Carr

Who attends a 2-Day TapRooT® Incident Investigation and Root Cause Analysis Course?

Portland, Oregon opened its doors to 30 employees from various industries attending a 2-Day TapRooT® Incident Investigation and Root Cause Analysis course. If you have never attended a TapRooT® public course and want to, who might you be be sitting next to? Here are the companies that attended our Portland course:

U.S. Mint
Intel Corporation
Alaska Airlines
Tidewater
Sause Bros.
Virgin America
Duke Energy Corporation
Southern California Edison
Lawrence Berkeley National Laboratory
Tyco Thermal Controls
Intrepid Potash
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…. Kevin McManus (TapRooT® Root Cause Analysis Instructor & President of Great Systems!) teaches the difference between facts and events.

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…. good investigation teams communicate and stay focused.

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…. no blame… just the facts during the what phase of investigation.
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…. facts…. facts… facts; you get it right here and your root causes and corrective actions stay connected to the true problems.

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…. we teach…. you learn…. you practice …. we guide.

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