Who is to blame?
More Effective Placing of Blame?
Linda Unger, TapRooT® Instructor and VP here at System Improvements, reminded me of a story and I thought I would pass it along.
She was teaching a course out west and one of the participants decided to “share” at a break about why they were attending the course. It seems that one of the Senior VPs at his company sent him to TapRooT® Training because the VP wanted a more effective way to discover who was to blame.
By day two of the course, the person sharing their story could see how effective TapRooT® was at finding root causes and developing corrective actions WITHOUT placing blame. He was excited to go back and use TapRooT® to show the VP what real root cause analysis could do for them – help them improve performance without placing blame.
Linda didn’t remember the person’s name or what happened next, but she thought that if we could get all the blame-oriented VPs to send people to TapRooT® Training, it would be great for us and great for all the companies that might “see the light.”
Get Beyond Blame
Is your company ready to go beyond blame and start finding and fixing the real root causes of:
- Precursor incidents
- Quality issues
- Hospital sentinel events
- Production upsets
- Maintenance errors
- Schedule slippage
and develop effective fixes that work?
Then you should have someone (or perhaps a team) attend one of our TapRooT® Root Cause Analysis Courses.
Which course should you attend?
- If you will be investigating simple incidents with low-to-moderate risk, the 2-Day TapRooT® Root Cause Analysis Training is a great start.
- If you will be investigating simple incidents but also want to be able to apply your TapRooT® skills to major accidents and investigations of complex incidents, you should attend the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training.
- If you will be focussed on equipment failures, troubleshooting equipment problems, and finding equipment issues root causes, you should attend the 2-Day Equifactor® Equipment Troubleshooting and TapRooT® Root Cause Analysis Training.
Courses Coming Up Soon!
Here is a link to see the complete public course schedule:
And CONTACT US if you would like to schedule one of these courses at your site.