September 8, 2022 | Benna Hughes

Why You Should Attend the CAPA and Continuous Improvement Track

The CAPA and Continuous Improvement Track has something for everyone. We are all trying to prevent incidents and improve our programs. Learn from success stories of others who have used TapRooT® to improve their CAPA programs. This track is full of valuable information from others’ successes and sharing of best practices to take your investigation skills to the next level. Topics like using TapRooT® for Minor and Major Accidents and Proactive Improvement are some of the topics discussed in this track.

Can’t Miss CAPA and Continuous Improvement Track Sessions

Using TapRooT® to Improve CAPA at ThermoFisher:  

Jonathan Goerk will share the ongoing work of improving incident investigations and corrective and 
preventive action (CAPA) management in the Pharmaceutical Services group within Thermo Fisher Scientific. He will detail how TapRooT® is maturing the response to deviations from procedures, specifications, and GxP compliance across multiple pharmaceutical manufacturing business units. The presentation will showcase data and metrics to improve decision-making and detail the lessons learned from a case study on improving CAPA selection.

Ideas for Improving CAPA:  Sharing Best Practices

Come ready to share corrective and preventive action best practices and also be prepared to learn from others’ ideas. Sharing best practices is always a favorite takeaway for Summit attendees, and being able to focus on a single topic will be a great way to hone your skills in this specific area.  

TapRooT Users Share Best Practices:

Two long-time TapRooT® Users will share valuable takeaways to help improve your program in this powerful session. Vincent Vincek from ComEd – Exelon will discuss “Powering Lives – Using TapRooT® to Promote and Sustain Human and Organizational Performance.” Our other presenter is Jason Dalen from Hess. He will discuss “Developing Countermeasures for Major Incidents.”

Are You Interested In Attending?

If you are interested in attending the CAPA and Continuous Improvement Track, visit our registration page to register for this track. If you sign up before February of 2023, you will be entered into our Early Bird Registration Contest, where you can have the chance to win a fabulous prize.

As the Summit approaches, keep an eye out for an email from Whova. We will use this platform to keep you updated and informed during our Pre-Summit and Summit.

Pre-Summit and Summit Location

Margaritaville 2023

Our Pre-Summit and Summit will be held at the exciting Margaritaville – Lake Conroe Resort • Houston, TX, on April 24 – 28, 2022. This resort has everything you need for a fun and informative Summit. Visit our Summit page to learn more about the 2023 Pre-Summit, Summit, and Margaritaville Resort.

Want to learn about our other tracks? Click on the link below to view our full Summit schedule.


If you have any questions, don’t hesitate to get in touch with me at

Meet Your Track Leader

Benna Hughes has been with System Improvements since 2006. Benna’s background before coming to System Improvements was in finance and marketing. She was also an Assistant to the Chairman of the Board of a Fortune 500 company. Since becoming an Implementation Strategist at System Improvements, Benna has enjoyed working with companies worldwide to help determine the path they need to take to utilize TapRooT® and help them organize onsite TapRooT® courses successfully.

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