May 31, 2021 | Emily Pritt

Why Our New Virtual 3-Day TapRooT® Root Cause Analysis Training is Different: A TapRooT® TV Video Premiere

Beyond Root Cause Analysis

We’ve trained thousands of professionals in our traditional 2-Day TapRooT® Root Cause Analysis Training in person. In the wake of travel bans and restrictions, we’ve been working fervently to provide quality training to virtual students. Alas, we are pleased to present our new Virtual 3-Day TapRooT® Root Cause Analysis Training.

But wait –The 3-Day Virtual course is not simply spanning the content out an extra day! In this episode of TapRooT® TV, we’ll explore what we developed and why the Virtual 3-Day TapRooT® Root Cause Analysis Training is so valuable.

Watch Alex Paradies and Barb Carr as they discuss this topic

TapRooT® TV premieres on Wednesdays at noon, on Facebook and on YouTube

You may also listen to the conversation on the TapRooT® podcast

Course Development

The course development plan included rigorous testing of virtual delivery software systems and experimenting with changes to content and timing. We began with the hardest section of course material first in an effort to quickly identify how we could navigate creating meaningful content for virtual students.

Virtual Learning Challenges

Learning online poses many challenges. For one, there is always the possibility of technical difficulties. Additionally, there is the challenge of effective learning. Distractions and interruptions tend to be more common in a virtual setting than when attending in a conference room or boardroom.

Additionally, our in-person material had to be retooled for virtual learning. In other words, many of our concepts in-person do not convey well using a computer. If you’ve attended an essential TapRooT® Root Cause Analysis Training in the past, examples are the marble toss exercise and even using the sticky sheets of paper to form a SnapCharT®.

Techniques for Engaging & Effective Training

We believe learning should be engaging and effective. So, we tested multiple techniques to stay attentive and drive active participation. For one, calling on students by name or asking questions such as, “raise your hand if you’ve experienced an issue where ….” is highly effective. We found that the addition of virtual breakout rooms is especially helpful for team exercises.

Virtual Learning Environment

Each student must have their own computer, equipped with a microphone, and webcam on during the class. Additionally, students should bring information on a real-life incident (preferably from a current or previous working environment) for team exercises. These incidents may be either written reports or they may have knowledge of an incident with no written report. We divide into teams of 2-4 people and have each team analyze a different problem using cloud-based TapRooT® Software.

Individual Coaching (Post-Course Review)

One of the most significant changes to improve the effectiveness of virtual training is the addition of one-on-one coaching. After the course is complete, students can schedule an approximately 30-minute review of their first application of the TapRooT® System used to investigate an incident or to perform an audit.

A TapRooT® Expert (most likely their instructor) will review the student’s SnapCharT®, Causal Factors, root causes (use of the Root Cause Tree®), and corrective actions (use of the Corrective Action Helper®). Students can ask questions, and receive advice that will improve their future use of the TapRooT® System.

Register for the Virtual Course in June

Register for the Virtual 3-Day TapRooT® Root Cause Analysis Training on June 13-15 by clicking on the button below. What does the course cost? Only $1,695 for three days of training PLUS your investigation review.

Join us every week for the TapRooT® TV video premiere

The premiere of new TapRooT® TV videos on Wednesdays is at noon, on Facebook and YouTube. You may also listen to the conversation on the TapRooT® podcast. Of course, you may always listen/watch at your convenience via these links, even if you miss the Wednesday premiere.

Register for a TapRooT® Root Cause Analysis Training Course

TapRooT® Root Cause Analysis Training courses are taught all over the world. If you are interested in learning how to stop repeat incidents, find a 2-day or 5-day course.  We are available to train you and your staff on-site at your workplace; contact us to discuss your needs. You may also call us at 865.539.2139.

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