5-Whys and Who Do We Fire?
I received a nice note from a TapRooT® User the other day with an interesting comment. She said her husband called the “5-Whys” technique the:
“5-Whys and Who Do We Fire?”
Why did he say that? He said that’s what he often observed.
Maybe the “ROOT CAUSE” in the figure above should be replaced with the standard corrective action …
If you are ready to find real, fixable root causes and stop blaming people, perhaps it’s time to learn about TapRooT® Root Cause Analysis. See information about our courses here: