September 30, 2020 | Susan Napier-Sewell

How Equifactor® Troubleshooting Leads to Human Error Root Causes Analysis: A TapRooT® TV Video Premiere

When companies experience downtime due to equipment failures, more often than not, they will simply fix the equipment and get it running again only to have the same issue repeat soon afterward.

Time is money, and equipment downtime is very costly! In this TapRooT® TV video premiere, Benna Hughes and Ken Reed discuss doing a complete Equifactor® Equipment Troubleshooting Investigation, and how it gets to the real root cause of the problem and allows you to apply the necessary corrective actions to prevent reoccurrence. 

When performing a root cause analysis using TapRooT®, it is critical that you gather the right information for the problem at hand. This can be safety information, environmental procedures, policies and work instructions for a particular task, etc. It is usually pretty obvious what types of data you need for the type of investigation you’re performing.

Sometimes, additional TapRooT® data-gathering tools are required for specific types of problems.  Equifactor® is one of those tools. It is designed to be used to help your equipment maintenance and reliability folks figure out the root causes of mechanical or electrical equipment failures.

 Ken tells us,

People often make the mistake of trying to correct problems (corrective actions) or find root causes BEFORE they understand what happened. Why did they do this? Because they thought they already knew the answer. They have “seen this before.” Thus, they thought they didn’t have to ask about what happened.

Unfortunately, they were usually wrong. Why? Because there are many causes and they only knew a few.

The Equifactor® Equipment Troubleshooting investigation saves you time, steps, money, and frustration, and allows you to resolve the issue(s) with finality. Contact us at for more information or visit our website at

It is estimated that about 90% of equipment failures have a human error root cause.  Ken gives us a great example in this week’s TapRooT® TV. Also, follow up by reading Ken’s article about equipment failure and root cause analysis.

Sharpen your equipment troubleshooting skills. Learn about Equifactor® Troubleshooting. Register for our 2-Day Equifactor® course today!

 Join us every week for the TapRooT® TV video premiere

The premiere of new TapRooT® TV videos on Wednesdays is at 2:00 pm, on Facebook and YouTube. You may also listen to conversation on the TapRooT® podcast.

Equipment Reliability / Equifactor®, Human Performance
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