5 Ways to Tell If You Need to Improve Your Incident Investigation: A TapRooT® TV Video Premiere
Simple Incident Investigations
The majority of the incidents are low-to-moderate risk incidents, precursor incidents, or close calls (near-misses).
The best way to investigate any incident, even minor incidents that are still worth investigating, is to use a systematic process. That systematic process should avoid common problems (placing blame and cognitive biases) and promote the use of investigation best practices.
Even simple investigations have a minimum set of simple incident investigation best practices to achieve investigation success.
Major Accident Investigations
What is the difference between a simple investigation of a precursor incident and the investigation of a major accident? That could be the subject of a whole book!
But let’s start with the fact that a major accident investigation will be much more complex, will probably have a team performing the investigation, and will have much more management and regulatory interest (and perhaps even a separate regulatory or prosecutorial investigation).
Thus a major accident investigation process will have to be more robust to accomplish the goals of the investigation.
5 Signs You Need To Improve Your Incident Investigations
What are the five signs you need to improve your incident investigations?
- A Major Accident
- Repeat Incidents
- Dissatisfied Management
- Dissatisfied Regulators
- Dissatisfied Incident Investigators
Watch Ken Reed and Benna Hughes as they discuss this topic on Wednesday
You may also listen to the conversation on the TapRooT® podcast.
. . .
Learn more about our new self-guided course
Then, read Barb Carr’s article on improving investigation interviews
Improve Your Incident Investigations
If you have decided that your incident investigation process needs improvement, we would be glad to help. Contact us at 865-539-2139 or through our website contact form, and we will be glad to discuss your issues and potential solutions.
Join us every week for the TapRooT® TV video premiere
The premiere of new TapRooT® TV videos on Wednesdays is at noon, on Facebook and YouTube. You may also listen to the conversation on the TapRooT® podcast. Of course, you may always listen/watch at your convenience via these links, even if you miss the Wednesday premiere.
Register for a TapRooT® Root Cause Analysis Training Course
TapRooT® Root Cause Analysis Training courses are taught all over the world. If you are interested in learning how to stop repeat incidents, find a 2-day or 5-day course. We are available to train you and your staff on-site at your workplace; contact us to discuss your needs. You may also call us at 865.539.2139.