More Bad Root Cause Analysis Advice – This time it’s Pandemic!
OK – I’ll point out another bad piece of advice.
This time a non-profit agency recommended that public health departments use 5-Whys to analyze problems fighting the H1N1 pandemic.
Do they really need to be told to ask why?
Wouldn’t a systematic, proven, successful, advanced root cause analysis system – TapRooT® – better serve the needs of our country?
For more about why I hate 5 Whys, see: