September 17, 2020 | Mark Paradies

What is a Causal Factor?

What is a Causal Factor?

The term “Causal Factor” came from the System Safety Development Center in Idaho Falls, Idaho. It was part of an investigation tool called “Events and Causal Factors Charting.” We got permission to use the tool and the original documentation in 1988 as part of the original version of TapRooT®. But as time went on, we simplified and modified the tool and eventually renamed it “SnapCharT®.” When we did that, we decided we needed to define a “Causal Factor.” Our definition is:

Causal Factor:
A mistake, error, or failure that directly leads to
(or causes) an Incident (the circle on the SnapCharT®) or
fails to mitigate the consequences of the original error.

How to Find a Causal Factor

Our Causal Factor definition has served us well but, over the years, we have taught several different methods of identifying Causal Factors. These methods include:

  • Direct observation
  • The “so what” method
  • Safeguard Analysis
  • The three-question method

But in 2020 we will start teaching a new method to find Causal Factors. What is it? A set of questions to ask depending on the type of incident you are investigating.

Causal Factor Worksheets

What type of questions sets (worksheets) did we develop?

  • One for Equipment Failure-related Incidents
  • One for Patient Safety-related Incidents
  • One for Quality-related Incidents
  • One for Safety-related Incidents

If you have an incident that doesn’t fit one of these categories, you can:

  • Go back to the Three Question Method
  • Use the check sheet or sheets that most closely match your Incident.
  • Develop a custom check sheet based on the other sheets and the Three Question Method

But we have found that the Causal Factor Worksheets are very effective for identifying Causal factors for both new TapRooT® Users and experienced TapRooT® Investigators.

Safety Causal Factor Worksheet

What does a Causal Factor Worksheet look like? Here is a draft of the Safety Causal Factor Worksheet:

Learn More About Causal Factor Worksheets

Want to learn more about these Causal Factor Worksheets? You have two options.

First, you can register for the Causal Factor Worksheets Webinar. See the scheduled dates at THIS LINK. The cost of the 90-minute webinar in $195.

Second, you can attend either the:

  • 2-Day TapRooT® Root Cause Analysis Training, or the
  • 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training, or the
  • 2-Day Equifactor® Equipment Troubleshooting and TapRooT® Root Cause Analysis Course.

See the upcoming public course dates at:

https://store.taproot.com/all-locations

Or CONTACT US to schedule a course at your site.

Note: The Safety Causal Factor Worksheet above is copyrighted material and is used here by permission. Duplication is prohibited.

Categories
Root Cause Analysis, Root Cause Analysis Tips
Show Comments

6 Replies to “What is a Causal Factor?”

  • Keith says:

    Whether it is a JSA, or PSM function there is a plan for the procedure and one step can Injure or Kill.
    Example: in the late 60’s/ early 70’s a military person was tasked to DISARM an Ejection seat.
    He missed one step on the checklist; because he was either not listening or was working by himself. It was the most serious form of injury you could survive. A metal cartridge housing, attached to a small drogue chute, attached to the main parachute was deployed while he was directly over the assembly. The injured person sustained a permanent disfiguration.
    For me it was a formal Learned From Incident Lesson; I had to preform similar tasks daily.

  • Chris says:

    Keith,

    Definitely agree on the one step can kill you. As an ex-air force fuels mechanic, I know the F-4 ejection seat was notorious for safe’ing issues. Could have used not just procedural issues but also human engineering redesign solutions.

    The problem is whether a JSA or PSM was required on site and just used as a memory jogger or if the steps were written and required to be read while doing the job.

  • Andrew Morton says:

    What’s the meaning of NI?

  • Hi Andrew,

    In our process, NI is defined as needs improvement.

  • Alfons Salmhofer says:

    Great refresher on what a “causal factor is!”

    We are getting all the RCA incident reports from our projects here in our HQ and from what I see, many investigators (TapRooT trained) struggle with the correct identification of causal factors.

    This in turn leads to the development of ineffective corrective actions, or corrective actions that have no relevance to the real cause. Identifying the correct causal factor is key to an effective root cause analysis and investigation.

    My two cents…

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