Should Management Reward Investigators for Good Investigations?
Here’s the results (as of 8/19/10) from my unscientific survey of TapRooT® Users:
Never Receive Rewards from Management for a Good Investigation: 76%
Get a Verbal “Atta-Boy/Girl” for Investigations: 20%
Get a Financial Reward for Investigations: 4%
I didn’t find these statistics surprising.
I also found it interesting that many of the investigators said that performing a good investigation and seeing people’s jobs get better (safer) was reward enough.
However, if managers want good investigations, shouldn’t they be rewarding what they want? Isn’t that Management 101?
Therefore, one major improvement that management should consider for improving investigations is to start a systematic evaluation of investigations and rewards for good investigations.
What do you think? Is this a good idea?
Commenting here to let me know …