November 19, 2021 | Emily Pritt

TapRooT® Certified Instructors! We have a Track for you at the 2022 Global TapRooT® Summit: A TapRooT® TV Video Premiere

Are you a TapRooT® Certified Instructor?

The TapRooT® Certified Instructor track is designed to keep our Certified Instructors equipped with the latest material, maximize teaching ability, and share best practices all while getting TapRooT® certified for another two years. There is always room to become a better instructor, and the Instructor Recertification Track is designed to do just that for our instructors.

If you are not a certified instructor, you may find this article helpful:

Become a better instructor with our TapRooT® Certified Instructor Track

We have a track at the 2022 Global TapRooT® Summit for existing Certified TapRooT® Instructors.

Topics within the Certified Instructor Track include:

  1. What’s New in the TapRooT® Software Presenter(s): Dan Verlinde
  2. Managing Your TapRooT® Improvement Program Presenter(s): Mark Paradies
  3. Designing a Roadmap to Success Presenter(s): Rick Hulse
  4. Amplify Your Presentation Presenter(s): Vincent Phipps
  5. TapRooT® Certified Instructor Recertification Presenter(s): Michelle Wishoun, Alex Paradies
  6. From New TapRooT® Users to Great Investigators Presenter(s): Stephanie Tipton
  7. Snowball Fight – A Panel Discussion with TapRooT® Experts Presenter(s): Ken Reed, Mark Paradies, Dan Verlinde, Kevin McManus, Michelle Wishoun, Barbara Carr

Note: Course topics and presenter(s) are subject to change. For a full list of tracks, topics, and presenter(s) visit

Watch Michelle Wishoun and Emily Pritt as they discuss this topic

TapRooT® TV–What’s it about?

Tune in to our TapRooT® Facebook or YouTube to watch the best midday lunch and learn premiering each Wednesday, or listen to the conversation on the TapRooT® podcast. We explore ways to help you with your root cause analysis and incident investigation programs. Learn to find and fix root causes and develop corrective actions that improve safety, production, maintenance, and quality.

Certified Instructor Track: Presenter Biographies

Barb Carr joined TapRooT® in 2006. She is responsible for the continuous development of TapRooT® Evidence Collection and Investigative Interviewing Training. She is the co-author of TapRooT® Evidence Collection and Interviewing Techniques to Sharpen Investigation Skills (2017). She is committed to helping students, “delve deeper into problems and base their analysis on facts.” Barb has an extensive background in legal and is trained with the National Forensic Science Technology Center. She completed human factors training at the University of Michigan. Barb has a B.S. in Psychology and is a Certified Professional Coach.

Richmond J Hulse is a globally recognized leader, entrepreneur, coach, and Managing Director of XONITEK Consulting Group Intl, LLC., the trusted brand and leading management consulting firm focused on the successful execution of Operational Excellence Programs to the Fortune 1000, headquartered in Jackson, Wyoming. In addition to his professional interests, Richmond and his wife own and operate Hulse Hill Farm, a luxury farm stay featured on HGTV and located just one mile from Cooperstown, NY-home to the National Baseball Hall of Fame. Richmond attended The State University of New York where he received his Bachelor of Science in Economics.

Kevin McManus serves as Chief Excellence Officer for Great Systems! and has taught more than 400 courses as an international contract trainer for the TapRooT® root cause analysis process. During his thirty-eight plus years in the business world, he has served as an Industrial Engineer, Training Manager, Production Manager, Plant Manager, and Director of Quality. He holds an undergraduate degree in Industrial Engineering and an MBA. He has served as a national Malcolm Baldrige Quality Award Examiner for eighteen years, and he is currently serving a three-year term on the national Judge’s Panel. He also writes the monthly performance improvement column for Industrial and Systems Engineer magazine, is an Institute of Industrial and Systems Engineering Fellow, and has been a member of IISE for thirty-eight years, His newest book, “The Ultimate Org Ergo Book – How to Build a Better Organization”, will be published in early 2019.

Alex Paradies helps clients learn how to maximize TapRooT® as an investigative and predictive methodology. As an instructor, he looks forward to “meeting and working with new experts and different industries.” Alex came on board full-time in 2019 but is no stranger to TapRooT®. It’s no coincidence that he shares the last name of the co-developer of TapRooT®, Mark Paradies – he has grown up in the business and is excited about the next generation of TapRooT®. He brings with him over six years of experience at The Timken Company where he skillfully managed over 100 workers in a competitive job shop environment. His background also includes experience as an Industrial Engineering Manager, Sr Lean Engineer, a reliability intern at Novelis and undergraduate researcher. He has a B.S. in Material Science & Engineering, as well as a minor in Business Administration from the University of Tennessee. His sights are set “firmly on safety – bringing continuous improvement to manufacturing, logistics, operations, and quality.”

Mark Paradies is co-developer of the TapRooT® System. He became familiar with advanced human factors technology while at the University of Illinois. During his service as an officer in Admiral Rickover’s Nuclear Navy, he had the opportunity to observe errors that operators and mechanics made, even when well-trained and equipped with good procedures. Mark’s consideration of human factor concepts is foundational to TapRooT®—including advanced human performance technology without the usual jargon—particularly to help folks such as plant personnel, engineers, and managers. With the development of TapRooT®, Mark and TapRooT® co-developer Linda Unger have changed the way the world solves problems through advanced root cause analysis, training and software, assisting in designing and improving performance improvement programs, and in investigating the root causes of accidents.

Prepared to get inspired with Vincent Phipps! His humor, high energy, and expertise will provide endless take-aways and leave you wanting more. Within a three-year timeframe, Vincent endured the following tragedies: breaking his neck in an almost fatal car accident, leaving his corporate job after 13 years, and he and his wife suffering the loss of their newborn son. During these times of struggle, Vincent developed strategies to channel negative energy towards positive outcomes.

Ken Reed brings 21 years of US Navy nuclear operator and supervisor experience to System Improvements, having served on numerous fast attack, ballistic missile, and research submarines. He is currently the Project Manager for the Equifactor® Equipment Troubleshooting module of the TapRooT® software, overseeing course and software updates and revisions. He holds a B.S. in Electronics Management from Southern Illinois University. He was born and raised in Watertown, NY, and currently resides in Knoxville, Tennessee.

As a life-long traveler, Stephanie Tipton enjoys the role of strategic advisor because she has an opportunity to develop a wider world view by “meeting people from around the globe and learning about new cultures.” As an experienced trainer, she enjoys teaching how TapRooT® is a robust methodology that works across every industry.

Dan Verlinde has been with System Improvements since 2006 overseeing the development and technical support of all TapRooT® software. Prior to joining System Improvements, Dan was a Business Systems Analyst for an international third-party certification company. There he oversaw the implementation, development and support of a business software used for performing audits to international standards. In addition to his education at the University of Michigan, Dan has had formal training in Human Engineering, Software Administration, SQL and Lean principles.

Michelle Wishoun has been with System Improvements since 2007 as the Licensing Paralegal and TapRooT® Implementation Strategist. She writes Licenses for clients and assists with negotiations. She also maintains and oversees the Certified TapRooT® Instructor database information and helps clients become certified. Michelle has her BS in Legal Studies and AS in Paralegal Studies as well as some informal training.

The Summit is all about Performance Improvement

You don’t have to be a certified TapRooT® instructor to benefit from the Summit. If you want to learn practical ways to improve:

  • Safety
  • Quality
  • Performance Excellence
  • Risk Management
  • Human Performance
  • Incident Investigations
  • Process Safety
  • Asset Reliability
  • and more!

Then you’ll want to attend the 2022 Global TapRooT® Summit, in Knoxville, Tennessee.

Register for a TapRooT® Root Cause Analysis Training Course

TapRooT® Root Cause Analysis Training courses are taught all over the world. If you are interested in learning how to stop repeat incidents, find a 2-day or 5-day course.  We are available to train you and your staff on-site at your workplace; contact us to discuss your needs. You may also call us at 865.539.2139.

Career Development & Opportunities, Courses & Training, Summit
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