FAQs


Click on a Frequently Asked Question for more information.

Where and when will the Summit (and Pre-Summit) be held?

The Summit will be held February 26 – March 2, 2018 (Pre-Summit February 26 – 27, 2018) at the Knoxville Convention Center, 701 Henley Street
Knoxville, Tennessee 37902.

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Who is attending the Summit?

Safety Professionals, Reliability Specialists, Risk Managers, Supervisors, Engineers, Mechanics, Quality Improvement Specialists, Managers, Operators, Doctors and Nurses, Safety Committee Members, Certified TapRooT® Instructors, Performance Improvement Specialists, and everyone else from the shop floor to the boardroom!

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Why should I attend?

You’ll want to attend for the opportunity to:

  • Improve your company’s:
    • incident investigation and root cause analysis
    • safety and risk management
    • human performance and behavior modification programs
    • healthcare quality
    • equipment reliability and maintenance
    • proactive improvement
    • lean implementation
    • ISO programs
    • equipment reliability & maintenance
    • product and service quality
  • Maintain Certified TapRooT®Instructor status.
  • Receive motivation to improve performance.
  • Get a team of people from your facility excited about performance improvement!
  • Learn new ideas to take your improvement program to the next level.
  • Refresh your TapRooT® knowledge.
  • Meet valuable contacts who will help you improve performance at your facility and advance your career.
  • Benchmark your improvement efforts against other industry leaders.
  • Learn practices from other industries that can be applied to improve performance in your industry!
  • Solve your company’s biggest problems!

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Who will be presenting at the Summit? What topics are being covered?

For a full list of presentations, visit the Keynote Speakers and Best Practice Presenters pages. You’ll find a wide range of topics and also learn that you’ll be surrounded by industry leaders from some of the top companies in the world! You might be surprised by learning as much from your peers as you do from the speakers.

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How much does it cost?

The Summit fee is just $995. A pre-Summit course is $1295. Attend both and save $200 ($2090)!

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Are there discounts for multiple attendees?

Yes! Send 3 or more people to the Summit and get $100 off ($895 each).

Three or more for a pre-Summit course? $100 off ($1195 each).

Three or more to the Summit and a pre-Summit course? Save an additional $200. Just $1890 each – a $400 savings!

Got a group of 10 or more? Take an ADDITIONAL $100 per person discount off your pre-Summit course! It’s like having one person attend the pre-Summit course for free!

(Sign up everyone at once to get these discounts.)

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If I register for both the Summit and the Pre-Summit, do I get a discount?

Yes! Attend the Summit and a pre-Summit course and save $200 (just $2090 for both).

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What kind of hotel/travel discounts are being offered?

CLICK HERE for hotel information.

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What types of registration options are you offering? How do I register?

To register for the Summit and the Pre-Summit, click here and you will be taken to the registration page.

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Can I pay by check?

Check orders are accepted. All payments must be received prior to the Summit.

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What if I need to cancel my pre-Summit or Summit registration?

CANCELLATION FEES (Summit or Pre-Summit)           

If you need to cancel, you may do so by emailing a cancellation notice, along with your invoice number, name of attendee(s), payment method, and phone number/email address, to info@taproot.com.  OR you may transfer 100% of your paid registration fees to your 2018 Summit registration, or transfer 100% of your paid registration to enroll someone else in your place.

Cancellation fees may apply.

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What is the Summit attire?

The Summit attire is casual/business casual. Dress comfortably! Bring a sweater or light jacket if you get cold in meetings.

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Are meals provided for in the Summit and Pre-Summit registration?

Breakfast will be provided for registered attendees on Wednesday, Thursday and Friday. Lunch will also be provided to registered attendees on Wednesday and Thursday. Hors d’oeuvres will be available at the Wednesday night Reception for registered attendees and their guests. Beverages are available for attendees during breaks.

Breakfast and lunch will be provided for Pre-Summit registered attendees on Monday and Tuesday.

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Can I earn CEUs and CM Credit?

Yes! You may document the terrific training and facilitation you receive during the Summit and apply those credits toward your professional development training program.

CEUs:  By attending all the sessions in your selected track, you will earn 2.0 CEUs. Additionally, several of the pre-Summit courses are also worth CEUs. Both the 2-Day Incident Investigator Course and the 2-day Equifactor® Equipment Troubleshooting Course are worth 1.6 CEUs. By attending one of these pre-Summit courses, and then receiving the outstanding training offered during the Summit, you have the opportunity to earn a total of 3.6 CEUs .

CM:  ABIH has awarded CM credit for these events.  The Summit contains 16.1 hours which can be claimed for CM credit, and the Pre-Summit contains 15.

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Can my spouse attend the Reception with me?

Yes, the reception is free to registered attendees and their spouses.

Have questions that aren’t covered here? Call us at 865.539.2139 or send us an email!



Summit Links

Our Guarantee

We know you have only so much time and resources to give to training and conferences in any given year. We are confident that the TapRooT® Summit will be the best conference you attend this year and worth every effort you make to get there.

One way you can judge our commitment to you is our SUMMIT GUARANTEE.

Attend the Summit and go back to work and use what you've learned. If you don't get at least 10 times the return on your investment, simply return the Summit materials and we'll refund the entire Summit fee.

With a guarantee like this one, you have nothing to lose and everything to gain!

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