March 10, 2021 | Barb Carr

Is Discipline a Standard Corrective Action at Your Facility?

Correcting performance problems with discipline is a common practice at many facilities. Is discipline a standard corrective action at yours? It’s worthwhile to determine how discipline fits into your incident investigations. Join us for our FREE upcoming webinar to learn a better way.

Why Discipline as a Standard Corrective Action Often Fails to Produce Lasting Change

If you want your employees to improve work performance, disciplining poor performance will have little to no effect. Workers don’t go into their workdays intent on making mistakes. There are many reasons why they happen that aren’t corrected by discipline. Some of these include:

  • Not having proper tools to do the job.
  • Poorly engineered workspace.
  • No training on the task.
  • Following a poorly written procedure.
  • Overwhelm or mental fatigue caused by a function of the job (such as monitoring too many instruments for too long of a time span).
  • Misunderstanding about who is responsible for a task.
  • Supervisors failing to enforce safe practices.

The list can go on and on, but workers are disciplined for all of the problems above every single day. And what changes? Nothing! Workers are sent back to the jobsite with improper tools, no training on the task, bad procedures and so on until another incident occurs.

Join Marcus Miller as he shares how you can help to limit liability and improve your company’s work culture by understanding how discipline should fit into an investigation.

About the Instructor

MARCUS MILLER is the Vice President of Development for System Improvements, Inc and is a TapRooT® Instructor. Miller specializes in pursuing excellence in training individuals and teams to identify and correct the root causes of issues that negatively impact their business. He is passionate about client satisfaction, engagement, and building true partnerships that can exceed goals and achieve lasting financial and operational success. With a strong background in both operations and business development, Miller served as the Vice President of Operations in the healthcare industry and has extensive training in business development, client/employee engagement, and management/leadership philosophies. Miller is committed to improving the safety of workers and patients by meeting by helping healthcare facilities implement comprehensive root cause analysis.

Where Does Discipline Fit Into Your Incident Investigations? (A FREE 60-Minute Webinar)

When? Thursday, March 25

Time? 11:00 am EST

Categories
Root Cause Analysis
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