How to Conduct Effective Interviews for Incident Investigations
Learning how to conduct effective interviews is important to an investigation because good information collection is important to finding the true root causes. Here are a few recent posts and resources to improve your investigation interviews:
Also important to conducting effective interviews is a reliable process, one that is proven and repeatable.
The TapRooT® 12-Step Interview Process
The TapRooT® 12-Step Interview Process makes investigative interviewing easier because it breaks the interview down into manageable, consistent steps that result in the collection of better quality and quantity of information. Investigators around the world use our process to gather reliable data to find and fix problems in their workplaces.
If you’d like to learn more from a live instructor, join our upcoming event. The instructor will not only deep-dive the TapRooT® 12-Step Interview Process but also talk about how to identify nonverbal cues during the interview.
How to Conduct Effective Interviews for Incident Investigations”
Wednesday, October 21, 2020
2 pm EST