September 13, 2022 | Mark Paradies

Don’t Miss These Two Special Courses Being Held the Month of October 2022

Stopping Human Error & Risk Assessment Best Practices
and Opportunity-Based Thinking

Stopping Human Error

When you calculate how much human error costs your company, you will want to do more than just forgive (or fire) workers that make mistakes. You need a plan to reduce human error.

Want to learn the most effective human performance improvement techniques and which ones are counterproductive? (Yes, some techniques really don’t work!)
Need methods you can apply to effectively stop major accidents and incidents by “stopping” human error?
Ready to achieve excellent human performance?

If you answered “Yes!” to any of the above, we invite you to our upcoming course.

Alex Paradies, Director of Projects and Innovation and Lean Transformation Leader, will help you understand:

The causes of human error
Human factors design best practices
Methods to find error likely situations
Techniques to help supervisors and workers prevent human errors
CHAP (Critical Human Action Profile)
Human Performance improvement Technology
Designing your human performance improvement program.

With the exercises built-in to try the techniques, this is an active, quick-moving 2-day course.

This course is being held in Austin, Texas, on October 25-26.

COURSE OUTLINE:

Day 1 (8:00am to 5:00pm)

Foundations of Improving Human Performance
Human Performance – What Should You Expect?
Three Human Reliability Best Practices
- Mistake Proofing
- Resilience
- Safeguards
Using TapRooT® Root Cause Analysis for Reactive Problem Analysis
Human Performance Improvement Technology (Catch Your Own Mistakes)
- STAR
- Questioning Attitude
- Attention to Detail
- Time Out
- Error Traps & Precursors
- Validate Assumptions
Work Direction/Finding Error Likely Situations
- Pre-Job Hazard Analysis
- Pre-Job Brief
- Personal Safety Assessment
- Post-Job Brief
Training
- Systematic Approach to Training
Using Procedures to Improve Human Performance
- Procedures Best Practices
- Procedure Use and Adherence
- Place Keeping

Day 2 (8:00am to 5:00pm)

Communications
- 3-Way Communication
- Do Not Disturb Sign
Management System
- Conservative Decision Making
- Stopping Normalization of Deviation
- MOC
Quality Control
- Independent Verification
- Concurrent Verification
Human Factors Engineering
- Best Practices (Spot Bad Practices)
- Proactive Use of CHAP
Hazard/Target Elimination or Substitution
- Improvement Exercise
What Should You Improve/Which Tools Will Work Best for You?
Sample Plan
Present Your Plan (Benchmarking/Feedback)

You will leave this course with a clear understanding of methods to improve human performance and a custom plan to apply those methods at your company to achieve great gains in safety, quality, or operational and maintenance performance (all of which depend on human performance).

Participants receive the book, Stopping Human Error, a $99.95 value, as part of the course materials. In addition, participants receive a certificate of completion and a 90-day subscription to TapRooT® VI Software, our dynamic cloud-based software that computerizes the TapRooT® Techniques.

Course Guarantee…

Attend this course, go back to work, and use the techniques you have learned to stop human error. If you don’t find new ways to improve human performance and if you and your management don’t agree that your efforts to improve human performance are much more effective, just return your course materials, and we will refund the entire course fee.

Virtual Risk Assessment Best Practices and Opportunity-Based Thinking

This VIRTUAL course is being held on October 25-26 and starts at 10 AM Australian Eastern Standard Time (AEST). That makes it convenient for all Australian and Asian students. So if you are in:

Singapore
Thailand
Japan
India
New Zealand
China
Viet Nam
Indonesia
Malaysia
Cambodia
Philippines
South Korea
Brunei
Papua New Guinea
Australia

Please REGISTER for this virtual course.

This course is being taught by Jim Whiting. As an internationally-renowned risk engineer and HSE expert, Jim Whiting has 40+ years of experience in engineering and science applications to Risk Management, Health Safety & Environment, Incident / Accident Investigation, and Root Cause Analysis.

Advises medium to large organizations in incident investigations, risk reviews, risk profiling, corporate RM policies, systems, and manuals
Trains workers and managers in Australia & New Zealand, USA, Canada, Singapore, China, Taiwan, Korea, Malaysia, and India.
Studies extensively and presents papers on Incident Causation and Risk Management at conferences in the UK, Europe, South East Asia, and North America.
Holds a distinguished academic career in applied research of scientific and engineering applications in medicine, clinical & OHS&E safety, and risk management
A contributory committee member that wrote the first international risk management standard ISO 31000:2009 Risk Management – Guidelines. It is now the USA Standard – ANSI/ASSP/ISO 31000:2018 Risk Management – Guidelines and CAN/CSA/ISO 31000
An expert witness in over 300 legal inquiries, including investigations of major accidents for companies and government agencies
Served as Senior Lecturer in Medical Physics and Bioengineering at the Queensland University of Technology for 18 years
Honorary Life Member of the Risk Engineering Society of Australia, Asia Pacific Occupational Safety and Health Organisation (APOSHO), and former National CEO of the National Safety Council of Australia (NSCA)

Jim knows much more than what’s in the risk management standard – don’t miss a chance to learn from a leading expert.

Here’s a video about the course…