October 2, 2019 | Mark Paradies

Should You Attend a Public TapRooT® Root Cause Analysis Course or Have a Course at Your Site?

TapRooT® Course at Your Site or Public Course?


People often ask me:

“Is it best to go to a public TapRooT® Root Cause Analysis Course
or is it better to have a course at my site?”

I am also asked about which type of course – the 2-Day, 5-Day, or Equifactor® – they should attend.

Here are some answers to these frequently asked questions.

PUBLIC or ON-SITE TapRooT® Root Cause Analysis Course?

PUBLIC: If you only have a few folks who will be learning to solve problems with the TapRooT® Root Cause Analysis System, I recommend attending one of our public courses. See the full schedule of courses.

Of course, you will find TapRooT® courses all over the world, so you will likely want to register for a course near you or in a destination you would like to visit. At the course, you will meet people from other companies who use TapRooT®, and you can compare notes and share best practices with them.

ON-SITE: If you have approximately 10 or more people at your site who will benefit from TapRooT® Training, I recommend opting for on-site training. You will save money, and your folks won’t have to travel. Get a quote for a course at your site.

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Which TapRooT® Root Cause Analysis Course Should We Attend?

First, you can see a list of all the courses we offer. I usually recommend the 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training or the 2-Day TapRooT® Root Cause Analysis Training.

5-DAY TapRooT® TRAINING: The 5-Day TapRooT® Root Cause Analysis Training Course is the most complete. It teaches techniques for simple investigations and major investigations. Participants get the most practice using all the TapRooT® techniques (attendees do a major exercise every day), and they get to practice using the TapRooT® VI Software (a trial subscription comes with the course).

What is covered in the course? Here is a course outline:

Day One

  • Class Introductions and Background of TapRooT®
  • SnapCharT® Basics
  • SnapCharT® Exercise
  • Define Causal Factors
  • Intro to Root Cause Tree®
  • Root Cause Analysis Exercise 1 – Class Walkthrough
  • Root Cause Analysis Exercise 2 – Team Use of the Root Cause Tree®
  • Developing Corrective Actions
  • Corrective Action Exercise

Day Two

  • Software Tips
  • Generic Causes/Systemic Problems
  • Enhanced Corrective Actions
  • Preparing for Your Investigation
  • Collecting Information
  • Interviewing
  • Interviewing Exercise
  • Interviewing Exercise Root Cause Analysis

Day Three

  • Management System and Changing Behavior
  • Equipment Troubleshooting and Equifactor®
  • Human Engineering
  • CHAP & Exercise
  • Change Analysis
  • Change Analysis Exercise
  • Analyzing Training Problems
  • Putting It All Together
  • Work Direction
  • Aviation Pilot Error Root Cause Analysis Exercise

Day Four

  • Testing Your Human Factors Knowledge
  • Proactive Improvement
  • Auditing Using Safeguard Analysis
  • Trending
  • Analyzing Procedure Issues
  • Operations Root Cause Analysis Exercise
  • Presenting to management
  • Start Final Exercise – SnapCharT®

Day Five

  • Continue Final Exercise
  • Final Exercise Presentations (Class end by 1 PM)

2-DAY TapRooT® TRAINING: The 2-Day TapRooT® Training teaches the essential root cause analysis techniques needed to investigate low- to medium-risk incidents. The course outline below provides you with the details of the course:

Day One

  • Class Introduction
  • TapRooT® System Overview
  • SnapCharT® Basics – Gathering information
  • SnapCharT® Exercise
  • Define Causal Factors
  • Intro to Root Cause Tree®
  • Root Cause Tree® Exercise
  • Root Cause Team Exercise
  • Developing Fixes
  • Corrective Action Exercise

Day Two

  • Software Overview
  • Generic Causes/Systemic Issues
  • Causal Factors – Additional Practice
  • Reporting/Management Presentation
  • Frequently Asked Questions
  • Final Exercise – Putting What You’ve Learned to Work

OTHER COURSES: For other TapRooT® training courses, including Trending, Proactive Improvement, and Information Collection and Interviewing, see our full course selection.

Money-Back Guarantee

When was the last time you attended a training course with a money-back guarantee? Here is the TapRooT® Training Guarantee:


Attend this course, go back to work, and use what you have learned to analyze accidents,
incidents, near-misses/precursors, equipment failures, operating issues, or quality problems.
If you don’t find root causes that you previously would have overlooked and
if you and your management don’t agree that the corrective actions that you recommend
are much more effective, just return your course materials/software
and we will refund the entire course fee.

That’s it. It’s that simple. We are confident that our training will help you find and fix the causes of your problems, and we have hundreds of thousands of users worldwide who have attended our training and agree.

Don’t wait. Public courses get booked early. Sign up for one of our public courses or get a course scheduled at your site to see how much TapRooT® Root Cause Analysis Training can help your company:

  • Save lives,
  • Stop injuries,
  • Improve quality,
  • Improve equipment reliability, and
  • Boost operations performance.

We know you will be pleased.

Courses & Training, Root Cause Analysis
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