June 25, 2021 | Emily Pritt

Crisis Response Using the TapRooT® Software and Software Update: A TapRooT® TV Video Premiere

Software update

When it comes to technology, are you an adverser or an embracer?

Did you know that you can use technology to solve problems? TapRooT® Software helps facilitate the TapRooT® process to analyze and resolve the root causes of incidents. Moreover, the patented TapRooT® Software (either Hosted or On-Premise) can make the system more efficient, and allow sharing and trending of investigation results. Plus, we have new features in the latest software update.

For more information on our software visit our Support page.

Want to get the most out of your software?

Learn the TapRooT® VI Software and discover the tools and tips to maximize your TapRooT® investigation to fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events and other types of problems. This is a 90 minute webinar guided by our instructor and is designed for experienced TapRooT® users who have been trained to use TapRooT®.

All Attendees MUST have prior TapRooT® training to attend this course.

Ready to upgrade?

The latest version of the TapRooT® software is always applied to the taproot6.com site. If you are using  TapRooT® On-Premise, you need to reach out to your local IT department to find out what version of the software is currently installed. If you are unsure who to contact at your company, let us know via phone (865) 357-0080 or by email at support@taproot.com and we can provide the name of the contact(s) we have listed for your company.

Here’s how it works:

Join in the fun as we present a theatrical performance from our 2021 Global TapRooT® Summit to show how the newest software update can be used in a real-life investigation.

Watch our TapRooT® team in the production of “Near Death of a Rig Man”

TapRooT® TV premieres on Wednesdays at noon, on Facebook and on YouTube

NOTE: While you’re tuning in, be sure to:

  • Tap the “Follow” button on our videos so you will receive notifications
  • Subscribe to our YouTube channel
  • Turn on the notification bell to get an alert every time we upload a new video

You may also listen to the conversation on the TapRooT® podcast

TapRooT® VI Features:

  • Fully implements the TapRooT® 5-Step Process for simple incidents (precursors) and the 7-Step Process for major investigations.
  • Includes easy-to-use drawing tools to produce presentation quality SnapCharT®s.
  • Includes Root Cause Tree®, Safeguard Analysis, Equifactor®, Change Analysis, Critical Human Action Profile, and Corrective Action Helper® Modules along with other optional techniques to supplement your investigations.
  • Access from standard browsers on laptops, desktops, tablets, and even smartphones.
  • Easy connectivity to other systems using our API integrations.
  • Easy to customize fields and reports makes the software fit your industry and company.
  • Trend your incident data and learn from your statistics.

New Features:

The recent update includes software features that support evidence collection. You can now toggle from events and corrective actions. You can also tie the evidence to your SnapCharT® by attaching evidence directly to the shape you choose.

Additionally, the shapes connect back to the Root Cause Tree® and allow for field evidence to be entered within the analysis comments. Then, connect this evidence with your recorded events, conditions, and or incidents.

There is also a new feature that enables your trending tools to be customized. Any custom field type that you create can now be filtered in the software. Most of all, the 2-way sync feature allows users to input data in the field (in cases where there is no internet connection).

We hope you are as excited about these new features as we are!

TapRooT® Software Support Mission Statement

To provide timely, courteous and effective software technical support to all TapRooT® customers, achieving customer satisfaction and brand loyalty.


Join us every week for the TapRooT® TV video premiere

The premiere of new TapRooT® TV videos on Wednesdays is at noon, on Facebook and YouTube. You may also listen to the conversation on the TapRooT® podcast. Of course, you may always listen/watch at your convenience via these links, even if you miss the Wednesday premiere.

Register for a TapRooT® Root Cause Analysis Training Course

TapRooT® Root Cause Analysis Training courses are taught all over the world. If you are interested in learning how to stop repeat incidents, find a 2-day or 5-day course.  We are available to train you and your staff on-site at your workplace; contact us to discuss your needs. You may also call us at 865.539.2139.

Categories
Career Development & Opportunities, Courses & Training, Human Performance, Implementation, Root Cause Analysis, Summit
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