Do you have work issues that need resolution but are taboo topics?
Are there some issues that could be resolved through RCA but considered taboo topics at your company?
Think about it. Perhaps these issues, or “taboo topics,” aren’t even concretely identified, for one reason or another. In this recent TapRooT® TV video premiere “Hiding from Root Causes (Taboo RCA Topics),” Alex Paradies and Benna Hughes discuss how to handle these taboo topics that you may be avoiding. This knowledgeable duo also explores why it’s important to make sure these so-called “taboo RCA topics” are covered.
This is essential: You don’t want blame or biases to get in the way of complete investigations. Check out Alex and Benna (above) in the video.
Getting all the information is so important when you are gathering your evidence
We discuss what information employees are likely to give you and what they are likely to avoid. No one wants to place blame on a supervisor or a coworker. So, often, particular topics remain securely slipped “under the rug” because of this.
Also, how can you tell if there is an issue with this in your investigations? Listen as Alex shares great tips for figuring this out. And we will give you some tips on how to make sure you’re getting the whole story so you can fix the issues in a blameless manner and stop these issues from continuing to occur.
Improve your investigative-interviewing skills and evidence collection
Solid evidence collection and interviewing techniques are critical to great investigations. It’s important to stick to the facts; otherwise, it’s easy to develop ineffective corrective actions. Don’t try to develop fixes for what you assume happened!
To improve your interviewing skills during an investigation, contact us to add Evidence Collection and Interviewing Techniques to one of your courses. Learn more by checking out the amazing TapRooT® Book 7: Evidence Collection and Interviewing Techniques to Sharpen Investigative Skills, coauthored by TapRooT® Instructor and Editorial Director Barb Carr.
We also have a very popular webinar you would benefit from: Evidence Collection and Investigative Interviewing.
Why is TapRooT® Root Cause Analysis the top RCA Training?
TapRooT® Root Cause Analysis has been designed for investigating seemingly simple problems that could have been worse (precursor incidents) by using a simple 5-step process. TapRooT® RCA can also be used to investigate major accidents by using the complete 7-step process.
- The 2-Day TapRooT® Root Cause Analysis Course teaches the essential techniques for investigating precursor incidents and fixing them to prevent major accidents.
- The Equifactor® Training Course also teaches how to use the TapRooT® techniques and Equifactor® troubleshooting tables to stop equipment problems.
- The 5-Day TapRooT® Root Cause Analysis Team Leader Course teaches the complete 7-step TapRooT® process and techniques to investigate major accidents, serious environmental releases, fatalities, major plant upsets, and serious injuries.
TapRooT® is your guide for RCA community needs
TapRoot® is global — and local — to meet your needs. If you would like us to teach a course at your workplace, please reach out here to discuss what we can do for you, or call us at 865.539.2139. Need other times or locations? Please see our full selection of courses.
