Why do we recommend spending time investigating low consequence incidents? Because under different circumstances or with one or two more failed Safeguards, a low consequence incident could be a big problem. The TapRooT® System is built around this philosophy. Companies should learn from small problems (we call them “precursor incidents“). Thus, we developed three main courses to train your problem-solvers.
Attend 2-Day TapRooT® Root Cause Analysis Training. This course teaches the essential TapRooT® Techniques used in the 5-Step TapRooT® Process for investigating and fixing precursor incidents. It’s designed to get people started quickly doing what they will do the most – investigate low consequence incidents that could have been worse.
Do you prefer to attend virtual training? Our Virtual 3-Day TapRooT® Root Cause Analysis Training takes the 2-Day TapRooT® Training and makes it an interactive, live, virtual course for those that can’t attend the in-person training.
The 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training is for your experts who perform investigations of precursor incidents, coach others who investigate precursor incidents, and lead the investigation of complex accidents. This training provides the attendee with advanced tools such as the TapRooT® 12-Step Interview Process, Critical Human Action Profile (a form of task analysis for better information collection), Change Analysis, proactive use of TapRooT® Root Cause Analysis and a deep dive of the Basic Cause Categories on the TapRooT® Root Cause Tree.
The Equifactor® Equipment Troubleshooting and TapRooT® Root Cause Analysis Training is designed for those interested in equipment reliability and maintenance. Learn Heinz Bloch’s troubleshooting techniques to completely understand an equipment failure, and the TapRooT® Root Cause Analysis System to go from what happened to cause the failure to what you can do to prevent repeat failures in the future.
Of course, we also have other specialty courses that we will explain below.
Attend the TapRooT® Training. Go back to work and use what you have learned to analyze accidents, precursor incidents, quality problems, or equipment failures. If you don’t find root causes that you previously would have overlooked and you AND your management team don’t agree that the corrective actions that you recommend are significantly more effective, just return your course materials and we will refund the entire course fee. No questions asked – no hard feelings – it’s that simple.
How can we offer such an iron-clad guarantee? Because we know that TapRooT® will help you solve problems!
Alex Paradies, TapRooT® Instructor and Strategic Advisor, shares a favorite TapRooT® memory about a client who invested in training and changed the way they approached problem-solving for the better.
The 2-Day TapRooT® Root Cause Analysis Course focuses on the essential TapRooT® techniques needed to investigate a precursor incident. The 5-Step investigation process simplifies TapRooT® to make the investigation efficient yet effective. The training focuses on understanding what happened, identifying Causal Factors, analyzing the Causal Factors using the Root Cause Tree®, and developing effective fixes using the Corrective Action Helper® Module. Participants will get a chance to use the TapRooT® System to analyze an actual incident brought by one of their team members.
For a complete course outline, to see the list of upcoming public 2-Day TapRooT® Root Cause Analysis Courses, or to contact us to get a quote for a course at your site – click on the appropriate link below.
The Virtual 3-Day TapRooT® Training teaches the tools and techniques from the 2-Day TapRooT® Root Cause Analysis Course in a 3-day, six-hours per day, virtual, live instructor format. This virtual course teaches you to use the essential TapRooT® Techniques to understand what happened, identify the Causal Factors, and find the Root Causes. TapRooT® Techniques are designed for everyone from beginner to expert. In just three six-hour days, learn the TapRooT® Essentials to find and fix the root causes of incidents, accidents, quality problems, near-misses, operational errors, hospital sentinel events, and other types of problems. The “Essential Techniques” include SnapCharT®, the Root Cause Tree®, and the Corrective Action Helper®.
We researched the best virtual platforms and techniques to make virtual courses more interactive and tested and revised the course in conjunction with major corporations to make this training better than any other virtual root cause analysis course.
The 5-Day Training is for people who investigate precursor incidents and, perhaps, major incidents (serious injuries, fatalities, major facility upsets, fires, and explosions, or significant environmental releases). The course covers the essential TapRooT® Techniques (SnapCharT®, Safeguards Analysis, the Root Cause Tree®, and the Corrective Action Helper®), and the optional tools (Change Analysis, CHAP, and Equifactor®) that are used in a complex investigation. In addition, the course covers advanced interviewing and information collection techniques and techniques to improve human performance. There are frequent exercises using the TapRooT® Software so that attendees leave with significant practice of the skills they will apply when they get back to work.
For a complete course outline, to see the list of upcoming public 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Courses, or to contact us to get a quote for a course at your site – click on the appropriate link below.
Learn to apply Heinz Bloch’s troubleshooting techniques and the TapRooT® Root Cause Analysis System to understand and prevent equipment failures. This includes developing equipment troubleshooting plans, getting a clear picture of how the failure occurred, and identifying and fixing the root causes of the equipment issues. Companies find there are significant savings when repeat equipment failures are eliminated.
We offer multiple evidence collection training courses (including investigation interview training), an evidence collection book, and free resources to help your team collect the information they need to conduct a thorough root cause analysis.
System Improvements offers a wide variety of courses to help you achieve excellence. How can we help? Here are some of the courses we can provide:
We can combine and customize courses to provide your people with the training they need to solve your company’s toughest problems.
A guarantee for training? Yes! We are confident you will see the value of TapRooT® Training. Here is our guarantee:
Attend the course. Go back to work and use what you have learned to analyze accidents, incidents, near-misses, or quality problems. If you don’t find root causes that you previously overlooked and your management doesn’t agree that the corrective actions that you recommend are significantly more effective, just return your course materials and we will refund the entire course fee. No questions asked – no hard feelings – it’s that simple.
From the information gleaned from our TapRooT® investigations — preventative measures and corrective actions — our incidents rate has declined dramatically over the years; and we proudly continue to earn top OSHA ratings for workplace safety. In addition, we are able to more thoroughly uphold management’s and the company’s commitment to the Responsible Care® initiative.
TapRooT® delivers many different methods into a compact, concise problem-solving system that we implemented company-wide in the United States. The consistency and effectiveness of our investigations improved across all facilities. Today, our sites have TapRooT®-trained personnel onsite to lead investigations of major incidents and major near-misses. TapRooT® Root Cause Analysis is our corporate standard.Ron Zanoni Manager of Occupational Safety, Arkema, Inc.
Find out which courses fit your needs.View Courses