March 10, 2020 | Mark Paradies

You Must Change to Improve

Do You Want To Improve Human Performance?

I’ve seen a strange phenomenon. People who say they want to improve human performance but they don’t want to change the way they do work. I’ve heard people say:

“If people would just try harder, be more careful,
or be more alert, the problems would go away.”

This implies bad people (careless, lazy, and/or dullards) are the issues.

Have you ever met one of these people? No, not lazy people. I mean people whose first reaction is to blame people when a mistake is made.

Do you work in an organization that thinks this way?

But What About the Data?

I once had a safety manager at a refinery tell me:

“At our refinery, 5% of the people account for 95% of the lost-time injuries.”

He was implying that “the 5%” were bad people.

My thought was that … you can’t injure everybody no matter how hard you try. Of course, only a small percentage of people are injured.

Is it Time To Try Something New?

Are you ready to implement positive changes to improve human performance? Then you should try the TapRooT® Root Cause Analysis System and the new Stopping Human Error Course.

TapRooT® Training for Investigations

TapRooT® helps people go beyond their current knowledge and find human performance and equipment reliability best practices that can improve process reliability by investigating problems and improving performance.

Attend either the 2-Day TapRooT® Root Cause Analysis Training or the 5-Day TapRooT® Root Cause Analysis Team Leader Training to learn a new way to effectively fix problems.

And don’t worry about trying something new. Our courses are guaranteed!

Attend our training, go back to work, and use
what you have learned to analyze accidents,
incidents, near-misses, equipment failures,
operating issues, or quality problems.
If you don’t find root causes that you
previously would have overlooked and
if you and your management don’t agree that
the corrective actions that you recommend
are much more effective, just return
your course materials/software and
we will refund the entire course fee.

That’s a strong guarantee because we know that TapRooT® will work for your company.

Stopping Human Error Training

Learning reactively (from incident investigations) is good. Becoming proactive to prevent human errors is even better. Techniques to prevent human error is the focus of the Stopping Human Error Course.

What’s in the course? See this LINK.

Our FIRST Stopping Human Error Course is on March 9-10 (That’s right … it is finishing today!). But we have additional courses scheduled during 2020. See the course schedule HERE.

Stopping Human Error Book

You can also purchase the new book, Stopping Human Error, by Mark Paradies at the TapRooT® Store. See this LINK.

Get started NOW!

General George S. Patton said:

A good plan violently executed now is better than
a perfect plan executed next week.

Learn about use TapRooT® RCA to improve your investigations and the Stopping Human Error Book and Course to proactively improve human performance. Both were developed using proven techniques developed from human factors research. Use the links above and get started NOW!

have any questions? Contact us at 865-539-2139 or by CLICKING HERE.

Human Performance
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