Urgent Problems That Need Solving Now!

Are Any of These Problems in Your Top Ten List of Things to Fix?

Here’s the list of potential problems you may be facing:

1. A string of fatalities (or an increasing trend of serious incidents)
2. Human error (poor human reliability)
3. Falling behind other industry leaders in quality
4. LTI rate higher than the industry average (or trending in the wrong direction)
5. Poor root cause analysis (management is complaining about the results)
6. High rate of repeat incidents (ineffective corrective actions)
7. Blame (people are afraid of telling the truth to investigators)
8. Too much time spent on investigations/root cause analysis
9. Management has kneejerk reactions to incidents/incident trends
10. Repeat equipment failures
11. No real plan to improve performance

And in the sections below, our ideas to help you fix these types of problems. Just scroll down to your biggest problem and read about ways to solve it.

1. How To Stop Fatalities and Serious Incidents

1. Implement advanced root cause analysis NOW! (That’s TapRooT® RCA.)
2. Attack/eliminate your biggest Hazards first. (This assumes you have identified your hazards and ranked them.)
3. Implement a roadmap to success that continuously improves your performance and your performance improvement efforts.
4. Move from reactive improvement (reacting to accidents/incidents) to proactive improvement. This starts by identifying precursor incidents and moves on to audits/assessments to manage Hazards and improve performance.

That’s a quick list. Where can you learn more? Here are several articles to read…

Next, attend one of these pre-Summit Courses:

Virtual Only

• Risk Management Best Practices & Opportunity Based Thinking

In-Person Only

• Stopping Human Error
• 2-Day TapRooT® Root Cause Analysis Training
• 2-Day Equifactor® Equipment Troubleshooting & TapRooT® Root Cause Analysis Training

Hybrid

• TapRooT® Executive Leadership Training (New Course)
• Audits & Proactive Improvement Using TapRooT® (New Course)
• TapRooT® Evidence Collection & Interviewing Techniques Course
• Best Practices in Mistake Proofing & Corrective Action Development
• TapRooT® Software Course

Learn more about the courses by clicking on the title. Pick the course that will help you the most solving your problems.

When you register for one of the courses, register for the 2022 Global TapRooT® Summit. You will SAVE $200 OFF the course fee.

What can you learn at the Summit being held on May 4-6 in Knoxville, Tennessee? See the complete schedule at THIS LINK.

But several of the session that should apply are:

• Where to Draw the Line? What Needs Investigation?
• How to Flex Your Safeguard Mix & Minimize Daily Job Risk
• Pre-Job Risk Analysis & Pre-Job Planning Workshop
• Designing a Roadmap to Success
• Fatality Investigation & Lessons Learned
• Hearing Warnings: The Need for Senior Leadership to Listen & Respond to Signals That Indicate Unacceptable Risk

How do you register for the Summit and a pre-Summit Course? Just CLICK HERE.

2. Human Error (Poor Human Reliability)

We’ve been writing about this for decades. We even wrote a book about it…

First, prove that human errors can be stopped by reading the article below…

Also, we’ve made several videos about improving human performance and stopping human errors on our YouTube channel.

But if you would like to design your own human performance improvement program, I would suggest attending a Stopping Human Error Course. The next course is on May 2-3, just before the 2022 Global TapRooT® Summit.

What’s in the course? CLICK HERE to find out. To register, CLICK HERE.

Also, consider attending the Human Performance Improvement Track at the 2022 Global TapRooT® Summit. What’s in the track? See the article link below…

3. Falling Behind Other Industry Leaders in Quality

This is an easy problem to solve (if you have the will to solve it).

The answer? Attend the Quality, Operational Excellence, & Asset Reliability Track at the 2022 Global TapRooT® Summit. See the session in the Track HERE.

Also, read this article about learning from other industries…

It refers to the 2021 Summit but the 2022 Global TapRooT® Summit is coming up on May 4-6 in Knoxville, TN. Don’t miss it.

Also, if you would like your quality improvement program to be more proactive, you should attend the Audits & Proactive Improvement Using TapRooT® Course that is being held on May 2-3 (just before the Summit).

To register for the course and the Summit, CLICK HERE.

4. LTI Rate Higher than the Industry Average (or Trending in the Wrong Direction)

TapRooT® RCA has been helping our clients improve safety and reduce lost time injuries for decades. See the success stories at THIS LINK. My favorite success story is the one below because they took their rate to zero and kept it there.

How do learn to use TapRooT® to investigate incidents and cut your LTI rate to zero? Choose a course by CLICKING HERE.

Also, consider attending the Safety and Risk Management Track at the 2022 Global TapRooT® Summit. What’s in the track? Here is a sample:

• The Proper Care & Feeding of Your Lower Back
• How to Flex Your Safeguard Mix & Minimize Daily Job Risk
• TapRooT® Investigations & Lessons Learned
• Pre-Job Risk Analysis & Pre-Job Planning Workshop

See the other best practice session and the Keynote Speakers by CLICKING HERE.

5. Poor Root Cause Analysis (Management is Complaining about the Results)

That’s easy!

TapRooT® Root Cause Analysis Training is all about improving your investigations and root cause analysis. What course would I recommend? The 5-Day TapRooT® Advanced Root Cause Analysis Team Leader Training.

What else do I recommend? To get your whole program to improve, attend the Investigation and Root Cause Analysis Track at the 2022 Global TapRooT® Summit. Here are just a few sessions from the track:

• Faster/Better Investigations
• From New TapRooT® Users to Great Investigators
• Root Cause Analysis: What Doesn’t Work
• TapRooT® Investigations & Lessons Learned

And, of course, there is the Keynote Speaker Claus Rose who is presenting What Senior Managers Want from Root Cause Analysis.

See the other best practice session and the Keynote Speakers by CLICKING HERE.

6. High Rate of Repeat Incidents (Ineffective Corrective Actions)

First, read this article…

If you are using “Re__” corrective actions, you can guarantee you will have repeat incidents.

How do you get even better than the corrective actions from the TapRooT® Corrective Action Helper® Guide? Kevin McManus will teach you in his course:

Best Practices in Mistake Proofing & Corrective Actions Development

Register for the course being held in Knoxville, TN, on May 2-3 by CLICKING HERE.

7. Blame (People are Afraid of Telling the Truth to Investigators)

First, we have written many articles about blame and its effects…

And you can watch these videos…

And if you are attending the 2022 Global TapRooT® Summit in Knoxville on May 4-6, don’t miss Marcus Miller’s session titled, “The Enforcement Spectrum & Positive Consequences.” That will discuss ways to avoid blame and positively enforce the behaviors you want to be exhibited.

8. Too Much Time Spent on Investigations/Root Cause Analysis

Again, we have written extensively about speeding up investigations and what are the minimum requirements for a good investigation. Read these articles…

Or, watch this video…

We also have a session at the 2022 Global TaprooT® Summit being held on May 4-6 in Knoxville, TN. What is the title?

Better/Faster Investigations: Getting Great Senior Management

Pat Fortune and Gard Clark will share how to speed up your investigations and how to get great critics when you present your investigation to management.

9. Management Has Kneejerk Reactions to Incidents/Incident Trends

This happens all the time. Does it happen at your company? Perhaps your senior leaders need to attend a TapRooT® Executive Leadership Course.

We can do a short course (6 hours) at your site or virtually. Or your senior executives can attend a more extensive course (2 days) that we are holding on May 2-3 in Knoxville, TN. See THIS LINK for more information and THIS LINK to register.

For a total experience, they can also register for the Executive Leadership Track at the 2022 Global TapRooT® Summit (on May 4-6, just after the course). What sessions are in that track? Here are several samples:

• Building a World-Class Operational Excellence Program
• Managing Your TapRooT® Improvement Program
• The Enforcement Spectrum & Positive Consequences
• Designing a Roadmap to Success

See the other best practice session and the Keynote Speakers by CLICKING HERE.

Register for the course and the Summit by CLICKING HERE.

10. Repeat Equipment Failures

Again, we have written many articles about this topic. Here are a few…

After reading the articles, if you are interested in attending an Equifactor® Equipment Troubleshooting and Root Cause Analysis Course, there are two rapidly approaching.

The first is a 3-day virtual course on May 30 – April 1. CLICK HERE to register.

The second is a 2-Day Equifactor® Equipment Troubleshooting and Root Cause Analysis Course in Knoxville, TN, on May 2-3 (Just before the 2022 Global TapRooT® Summit. CLICK HERE to register.

11. No Real Plan to Improve Performance

First, Book 2: TapRooT® Root Cause Analysis Implementation – Changing the Way Your Company Solves Problems, is all about making a performance improvement plan. If you don’t have a copy, order it now by CLICKING HERE.

Second, one of our experienced TapRooT® Implementation Experts would be happy to work with you to develop your plan at no charge. Contact them at 865-539-2139.

Another great way to develop your plan is at the Roadmap To Success Session at the 2022 Global TaprooT® Summit. Get more Summit information HERE. And register for the Summit by CLICKING HERE.