May 5, 2023 | Mark Paradies

2023 Summit “Quotes”

What You Missed

If you were at the 2023 Global TapRooT® Summit, you went home with great ideas to improve performance at your company. If you missed the 2023 Summit … Well … you really missed out.

Benchmarking, Networking

By my evaluation and the comments of many participants, this was the best networking EVER. And that’s saying something because the TapRooT® Summit is known for great networking.

This was the first Summit to really feel “post-covid.” It was great to be back to normal.

Better yet, there were “old-timers” and many new people I had never met before. This makes networking really outstanding as you get new ideas and add people to your list of new friends.

You also missed the greatest keynote speakers ever. At least, that’s what many people told me. And I agree. DaRonda Vaught’s talk about her prosecution after a fatal medication error was spellbinding.

You could hear a pin drop. Everyone was on the edge of their seat.

And I also heard that this was the best set of best practice sharing/breakout sessions ever. I certainly enjoyed and learned from the ones I attended.

But what about the quotes from the Summit? Read on…

Quotes from the 2023 Summit

I wish that I had written down everything I heard at the Summit. Soon, we will be posting interactive videos on the TapRooT® eLearning Pathways. CLICK HERE for more information about Pathways.

An idea to help you get even more improvement: “Have your vendors attend TapRooT® Training with you. Then, get your regulators to attend TapRooT® Training with you.” – Mike

Even the Finance Department is asking to use TapRooT® RCA.” – Mike

When presenting audit findings, “Start with the positives and then discuss what needs to improve.” – Garrison

Compassion + Competence = Trust” – Garrison

Make people feel heard.” – Garrison


What is a quality investigation? “If you have an Ah-Ha moment, that’s a quality investigation. If you don’t have an Ah-Ha moment, that’s not a quality investigation.” – Claus

About 50% of happiness comes from genetics, but about 50% is up to you. You can have a major influence on your own happiness.” – Barb

Close relationships are the main determinant of happiness.” – Barb


Loneliness kills.” – Barb

Everyone deserves a happy ending.” – Barb

Where do you start with the proactive use of TapRooT® RCA (positive outcomes)? “Start with what you want to do right.” – John

Red Flag – “You need to give me money now.” – Frank

2024 Summit – Save the Dates

The 2024 Global TapRooT® Summit location will be…

The Horseshoe Bay Resort near Austin, Texas.

The pre-Summit Courses will be on April 29-30. The Summit will be on May 1-3.

We don’t have the keynote speakers or the tracks planned yet, but we will in the next month, so watch for the announcement and website updates and put the dates in your calendar for next year!

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